Premier Care (Midlands) Ltd is committed to ensuring digital accessibility for all users, including people with disabilities. We aim to make our website, www.premiercaremids.co.uk, accessible and usable for as many people as possible.

2. Our Commitment

We strive to ensure our website:

• Is accessible to people with a range of abilities and impairments

• Is easy to navigate and understand

• Works across different devices, browsers, and assistive technologies

• Follows recognised accessibility best practices and standards

3. Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standard.

These guidelines explain how to make web content more accessible for people with disabilities and improve usability for all users.

4. Measures We Have Taken

We have taken the following steps to improve accessibility:

• Clear and consistent navigation across the website

• Use of readable fonts and appropriate colour contrast

• Responsive design for mobile, tablet, and desktop devices

• Alternative text for images where appropriate

• Logical heading structures for screen readers

• Forms designed with accessibility in mind

5. Ongoing Improvements

We recognise that accessibility is an ongoing process. We are continually working to improve the usability and accessibility of our website by:

• Monitoring performance and user feedback

• Reviewing content regularly

• Implementing updates where necessary

6. Known Limitations

While we aim to ensure full accessibility, some parts of the website may not yet be fully accessible. For example:

• Some older content or documents may not meet current accessibility standards

• Third-party integrations may not fully comply with accessibility guidelines

We are actively working to address these issues.

7. Assistive Technology Compatibility

Our website is designed to be compatible with commonly used assistive technologies, including:

• Screen readers

• Keyboard-only navigation

• Voice recognition software

8. Feedback and Contact Information

If you experience any difficulty accessing content on our website or have suggestions for improvement, please contact us:

Premier Care (Midlands) Ltd
Unit 3 Leofric Court Progress Way – Coventry

Phone: 02476 581 003
Email: Recruitment@premiercaremids.co.uk

We aim to respond to accessibility feedback promptly and provide alternative formats where possible.

9. Enforcement Procedure

If you are not satisfied with our response, you may contact the Equality Advisory and Support Service (EASS) for further advice.

10. Statement Review

This statement will be reviewed regularly and updated as necessary to reflect improvements and changes.